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In order to enable our products to meet the needs of users to the greatest extent, and to assist users in better project planning and system demand analysis, we provide technical consultation, business negotiation and customize design solutions for free.Strong scientific and technological R&D platform

Nucleon is a technological innovation demonstration enterprise in Henan Province, with a 130-engineer scientific research team, more than 250 authorized patents, and 5 provincial R&D platforms:

★Provincially recognized enterprise technology center

★Henan Province Lifting Equipment Technology Innovation Strategic Alliance

★Henan Provincial Crane Lightweight Engineering Technology Research Center

★Henan Province Green Building Intelligent Maintenance System Engineering Research Center

★Henan Province Nucleon Lightweight Crane Equipment Industrial Design Center

All departments of the technical system have established a unified technical design and management platform--PLM system, which achieves resource sharing, unified data management, and realizes the design mode of collaborative design and remote collaboration. By using the advanced design analysis software such as SolidWorks, SolidEdge, etc., the mainstream design method integrating CAD design, CAE analysis, digital model and motion simulation is the main ways of research and development. Nucleon adopts advanced parametric bridge crane CAD design and analysis software developed in cooperation with North University of China. Construction drawings can be automatically generated from quotation, scheme design to exwork. Optimal design and development of products can be done with ways of PDM, CAD, CAE, CAM, and CAPP.

For any questions about our products, please feel free to contact us via email, telephones, mobiles or submit a message form. We will reflex to you as soon as possible.

We are here to assist for your after-sales service such as installation, commissioning, testing, training, troubleshooting, spare parts, documents, maintenance, instruction, etc.

一、凡由本公司生产销售的各种产品所出现的质量问题，本公司均按规定实行“三包”服务，并由销售服务三包队承担此项工作。

二、在接到用户关于产品质量的信息（来电、信函或口头通知）后，立即派出有关人员赶赴现场处理解决问题。

三、售后服务人员要认真、周到、彻底处理好有关质量问题，保证用户及时使用，无后顾之忧。

四、在及时解决好售出产品的质量问题的同时，售后服务人员有义务无偿地向用户提供技术咨询、技术培训以及解答其它产品相关联的问题。

五、牢固树立用户就是上帝，一切为用户着想的思想，及时、认真、善始善终处理好有关质量问题，讲究信誉，处处维护公司形象，做到公司放心，用户满意。